Last updated: 13 November 2026
This policy is issued by Linksnappy Ltd, a company registered in Cyprus (HE 323544), trading as LinSnap, for purchases made through linksnappy.net.
1. What is covered
The 7-day money-back guarantee applies to the first purchase of a LinSnap VPN plan or a LinSnap VPS plan. Renewals are not covered.
2. When the 7 days start
The window runs for 7 days from delivery. Delivery is the date we send your access credentials, or the date the service is first available to you, whichever comes first.
3. How to claim
Email [email protected] from the address on the order. Include your name, the plan, and the invoice or order reference. We reply within one business day.
4. What is excluded
We do not refund a purchase where the account was used for abuse, or where you have breached the Terms of Service. We also do not refund a purchase after the 7-day window, or where a chargeback has already been opened for the same payment.
5. Processing time
Approved refunds are returned to the original payment method within 10 business days of approval. Your bank or PayPal may take further time to show the credit.
6. Contact
Linksnappy Ltd · Company No. HE 323544 · 77 Strovolos Avenue, Strovolos Center, Office 301, 2018 Strovolos, Nicosia, Cyprus · [email protected]